Ahmed and his team are amazing! I went in to have my tires replaced and it was so quick and easy, and reasonably priced! One of the mechanics showed me what to look for when buying tires in the future, and thank you for that! They treated me with respect and made sure I was taken care of. Highly recommended going to them!
This review is long over due. I've been going to Bridge Street Tire for a couple years now and they have always been them most kind, helpful and honest! But today really takes the cake! I had accidentally dropped my engagement ring in my AC vent while I was trying to cool my hand off in this heat wave. Ahmed, told me to come by right away and he would take care of it. With in MINUETS of arriving he had pulled my front console apart and had FOUND MY RING!! It's a delicate ring, maybe not the easiest to find but he found it, didn't charge me a thing and sent me on my way. THANK YOU AHMED!!!! For all that you do but an extra special thank you for today! If you are looking for a car guy in the south shore area, look no further! They are the best of the best!!
We were on a road trip from Illinois and on the way up to Maine when we got a nail in our tire. We went to the nearest tire shop and they showed zero compassion and said they might be able to look at it in a few hours. We called Bridge Street Tire and they said they’d fit us in as soon as they could. We made it to the shop and they had us patched and back on the road in about an hour. Made it back to IL with the patch, so must have been good work.
UPDATE. October 15, 2023. My Ford Escape needed extensive front suspension work due to rust. They got the parts and took care of the job in one day. Hard working and great guys. Excellent honest service. He quoted me a job for $220. After he did the work he called and said the part only needed cleaning and a new gasket. I paid $63. Exceptional work!!
I’ve taken my cars to Ahmad for years my entire family also takes our cars to him. He is absolutely the best mechanic I’ve ever seen and extremely trustworthy. He’s going to tell you exactly what your car needs. He doesn’t try to upsell he’s an honest man and I wouldn’t take my vehicles to anyone else
I, personally, have been working with John @ Bridge Street for almost 5 years. He been servicing our companys work fleet since the beginning and it was an easy jump to bring him my personal ride. He's amazingly fair on his prices - unheard of in these days of inflation and sketchy supply chain. He's also amazingly thorough in his diagnoses. I agree with the reviewer who moved to Ashland and still uses Bridge Street. John is the best.
Long overdue shout out to John and his team from this loyal customer. I have been taking my vehicles to Bridge Street for several years. Their service is top notch. You will not find a better or more honest shop than Bridge Street, so much so that I have continued to use them as my primary mechanic even after moving 30 miles away to Ashland this last year. They are that good. Last weekend when my manual truck would barely turn over and not go into any gear, I knew the right move was to get the vehicle towed over to John rather than risk taking it to a local place citing a transmission issue. Many other shops would use this as an opportunity to fleece the customer, but per usual, John and his team diagnosed the exact problem and charged his incredibly fair rate for the repair. You cannot overestimate the value of a good mechanic. This one is the best. - Matt
On Saturday afternoon, while the shop was closed, the serpentine belt on my 2006 Dodge Sprinter died a horrible death. I was able to limp into John's parking lot and drop a note and my keys in the early check in box. When I returned to the shop on Monday morning, 10 minutes before the posted opening time, the van was already in the work bay and diagnosed. John was able to get the parts (belt and pulley) and had me on my way by 10:30AM. I was very pleasantly surprised!!! Thank you, Jon and crew!!!
I, who am dumb in all things cars and tires (I just let my husband handle it), had the unfortunate luck to get a flat tire in the area. I didn't even call in advance if they had my tire size. AAA towed me here. I don't live in the area so I was eager to get home. John noted that he didn't have any of the tires in my size at the store. Before full panic could set in, he made a call and was able to locate a tire somewhere nearby. He actually went to go pick it up! The level of service and kindness is above and beyond. He didn't try to sell me anything else. He was so helpful in trying to get me on my way. Highly recommend.
I have used this incredible company when I have had tire emergencies with different cars I have owned. They are incredible. Sullivan tires charges at least 50% more than Bridge Street Tires does for the same job and are completely unengaged with their customers. I am so impressed with the owner of Bridge Street tire and alignment and their staff with their commitment to excellence and their commitment to their customers. Thanks for being there for me in horrible emergencies like driving over a broken tree in a snow storm.